HR solutions for businesses across Shropshire, Telford and Shrewsbury included. A staff handbook and policy set written round the way you actually run, with an advisor on the phone when you need to use it.
Shropshire HR solutions, built on a handbook that matches your business.
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SafeWise provide HR solutions to businesses in Shrewsbury, Telford and across Shropshire. For most employers the starting point is the same document, and it is usually the weakest one they own. A staff handbook and the policies behind it set what you are allowed to do when something happens. We have been writing them since 2012.
No single piece of legislation lists the contents of a handbook. The law creates duties that have to be written down somewhere your staff can reach, and the handbook is where most employers put them. A working set covers ten areas:
Some of that you have to write down. The rest is there because it settles an argument you would otherwise be having in front of a tribunal.
The trouble with a handbook off the internet is rarely the wording, which is normally fine. The trouble is that it describes somebody else's business. It might promise company sick pay you do not offer, a three stage disciplinary when you run two, or a notice period you never agreed. Whatever it promises, you can be held to it. Where it contradicts your contracts, that contradiction is the part that gets quoted back at you. A handbook nobody has checked against the contracts is worse than none at all, because it hands the other side something to read out.
A handbook can be contractual, non contractual, or a mixture of both, and downloaded ones almost never say which. It cuts both ways. Where the whole thing binds you, you cannot change a policy without agreement from every employee it covers. Go the other way, and none of it binds anybody, which makes a rule harder to lean on when you dismiss somebody for breaking it. The usual answer is a document that is non contractual by default, with the few clauses that genuinely need to bind marked as contractual and tied back to the contract. That is a call your advisor makes with you, once, near the start.
Every employer holds personal information about its staff, and rather a lot of it. Bank details, next of kin, sickness records, sometimes health information from an occupational health report. UK GDPR and the Data Protection Act 2018 expect you to tell staff what you hold, why you hold it and how long you keep it, and a staff privacy notice is normally where that lives. Downloaded handbooks either leave it out or carry a retention schedule written for a filing cabinet that is not yours.
A policy only counts if you can show the employee had it. Omnia, our HR system, keeps the handbook and the policies in one place and notifies employees automatically when a company policy is updated. You decide who can see what. An advisor configures it with you at the start. Legislation updates come with the membership, which is what stops a policy sitting there quoting a rule that changed two years ago.
Handbook and policy work is part of an HR membership, and the handbook you get is drafted for your business. Take it by itself, or with health and safety cover so a second advisor picks up that side. Would you rather buy the documents and do the rest yourself? The HR templates page covers policies, forms, contracts and letters. Safety has a page of its own, the health and safety consultants in Shropshire.
Shropshire HR solutions, built on a handbook that matches your business.
Written Round Your Rules:
Your sick pay, your notice periods, your disciplinary steps. Not a document describing a business you do not run.
Contractual Status Made Explicit:
You will know which clauses bind you and which you can change, because somebody decided it deliberately.
The Update Reaches Everybody:
Nobody has to circulate a memo. The system tells employees when a policy is updated.
Telford and Shrewsbury Included:
We write it the same way whether your office is in Telford or Shrewsbury.
Ring 01922 279 129 and tell us what you have in place at the moment. If a form is easier, fill one in and an advisor will ring you back within 24 hours.
At SafeWise, we provide practical solutions to keep your business compliant, protected and running smoothly. From expert Health & Safety support to HR guidance, tailored training, and ready-to-use resources, our services are designed to give you confidence and peace of mind.
Guidance, audits and policies to keep your workplace safe and compliant.
Courses designed to build knowledge, improve skills & support compliance.
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With over 125 five-star reviews and a 92% client renewal rate, SafeWise is proud to be the trusted partner for businesses across the country. Here’s what our clients have to say about working with us.
