Wolverhampton Office01922 279129

Privacy Policy

Safewise is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or use our services.

This notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

SafeWise Health, Safety and HR Advisors Ltd of Hilton Hall, Upper Left Stables, Essington, Wolverhampton, WV11 2BQ.

Email: info@safewiseuk.com

Telephone: 01922  279129

We act as a data controller for personal data relating to our business operations and website users. When delivering consultancy services to clients, we may also act as a data processor on behalf of our client organisations.

Our ICO registration is current and up to date, and our registration number is ZC118102.

 

2. The Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Name
  • Job title
  • Organisation name
  • Email address
  • Telephone number
  • Enquiry details submitted via our website or email

Information provided by client organisations

When delivering HR and Health & Safety consultancy services, we may process:

  • Employee contact details
  • Employment-related information
  • Absence records
  • Disciplinary or grievance information
  • Training attendance records
  • Accident and incident reports
  • Risk assessment involvement records

Job applicant information

If you apply to work with us:

  • CVs
  • Employment history
  • Qualifications
  • Contact details

Marketing information

  • Information about your computer and about your visits to this website
  • Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
  • Any other information that you choose to send to us

 

3. Special Category Data

In the course of delivering HR and Health & Safety services, we may process special category personal data where necessary. This may include:

  • Health information
  • Disability information
  • Occupational health referrals
  • Trade union membership (where relevant)

We only process this information where permitted by law and where appropriate safeguards are in place.

 

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

 

4. How We Collect Information

We collect personal data through:

  • Website contact forms
  • Direct emails and telephone calls
  • Consultancy agreements with client organisations
  • Training registrations
  • Incident and investigation documentation
  • Third-party referrals (where applicable)

 

5. How We Use Personal Data

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

  • Administer the website
  • Improve your browsing experience by personalising the website
  • Enable your use of the services available on the website
  • Send statements and invoices to you, and collect payments from you
  • Send you general (non-marketing) commercial communications
  • Send you email notifications which you have specifically requested
  • Send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology and you can inform us at any time if you no longer require marketing communications
  • Provide third parties with statistical information about our users – but this information will not be used to identify any individual user
  • Deal with enquiries and complaints made by or about you relating to the website
  • Keep the website secure and prevent fraud

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

We also use personal data as part of our consultancy services to:

  • Respond to enquiries
  • Deliver HR consultancy services
  • Deliver Health & Safety consultancy services
  • Conduct workplace investigations
  • Provide training services
  • Manage client relationships and contracts
  • Comply with legal obligations
  • Maintain business records
  • Improve our services

 

6. Lawful Basis for Processing

We rely on the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests
  • Consent (for marketing communications where applicable)

Where special category data is processed, this is done in accordance with employment law obligations or other lawful exemptions under UK GDPR.

 

7. Data Sharing

We may share personal data with:

  • Legal advisers
  • Occupational health providers
  • Training providers and certification bodies
  • IT and secure cloud service providers
  • Insurance providers
  • Regulators and authorities where legally required

We only share information where necessary and appropriate safeguards are in place.

 

8. International Data Transfers

Some of our service providers may store data outside the UK. Where this occurs, we ensure adequate safeguards are in place.

 

9. Data Retention

We retain personal data only for as long as necessary. Typical retention periods include:

  • Enquiry data: up to six years
  • Client contract records: up to six years
  • Investigation records: up to six years
  • Training attendance records: up to six years
  • Recruitment data: up to 12 months after recruitment activity ends

 

10. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure cloud storage systems
  • Access controls
  • Password protection
  • Confidentiality obligations
  • Restricted access to authorised personnel only

 

11. Your Data Protection Rights

Under UK data protection law, individuals have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request erasure of personal data
  • Restrict processing
  • Object to processing
  • Request transfer of their data

Requests can be made by contacting us using the details above.

 

12. Complaints

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk

 

13. Website Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Where required, we request consent before placing non-essential cookies on your device.

You can control cookie settings through your browser preferences.

 

14. Links to other websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

 

15. Newsletter Signup

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons:

  • to tell you about subjects you’ve asked us to tell you about
  • to contact you if we need to obtain or provide additional information;
  • to check our records are right and to check every now and then that you’re happy and satisfied.

We don't rent or trade email lists with other organisations and businesses.

We use a third party provider to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us via the contact page.

 

16. Access to your personal information

Under the GDPR legislation you have the right to request access, amend or request termination of any personal data that we hold. Provision of such information will be subject to:

  • The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

To make a request, please email info@safewiseuk.com

 

17. Changes to This Privacy Policy

We keep our privacy notice under regular review. This privacy notice was last reviewed on 13th April 2026.

 

What Our Clients Say

A fantastic company with fantastic staff. Always incredibly attentive and knowledgeable. They know how to look after their customers, with exclusive offers for existing clients given. Safewise is a company you can trust! Well done to the Safewise team!

,
Boundary Services

An absolutely fabulous company to work with. We have been with them for a couple of years now and use them for H&S and HR. Very helpful, knowledgeable and insightful to get us compliant in every way. You will be in good hands with these guys 10/10.

Adrian Harris,
Maxilux LED Space

We have used Safewise Health and Safety on a few occasions to help us with Manual Handling Training for our staff. We had a trainer come to our offices in 2019 and then completed online training in 2021 due to Covid restrictions. We found both courses to be a very positive experience with good content which the staff enjoyed. Andrenna is very efficient and I found her extremely helpful. We will continue to use Safewise for any future training and have no hesitation in recommending them.

Anne Duffy,
Mercian Surgical Supply Co Limited

Please thank all the staff at safewise for your hard work. Your service has been nothing short of exceptional and I really appreciate your support.

Brett McIIvenna,
Edwinstowe Project Management Ltd

Just to say thank you very much for the help with our CHAS application. Very fast turnaround, fantastic service!

Chris MacGregor,
Aspark

At Ricoh UK Products Ltd, the health, safety and wellbeing of our employees is our top priority. To help support this, we have recently began working with SafeWise Health, Safety and HR Advisors to deliver a number of our Health & Safety training courses. The training we have had delivered so far has been very well received and we are already starting to see that the training is being implemented in the workplace… thank you to SafeWise for a great experience so far, and we look forward to continuing our work with you in the future.

Claire Shepherd,
Ricoh UK Products Ltd

As a business Matthews and Tannert have entrusted in SafeWise to be our Health and safety external advisors, they are very reliable and forthcoming with solutions to any issues that may arise, thorough with their evaluations and offer a first class service that is second to none

Craig Matthews,
Matthews & Tannert

Working with Safewise has been instrumental in our ability to provide top-notch maintenance services while keeping health and safety at the forefront of our operations

Darren O'Neill,
Arrow Services (Midlands)

The Phoenix Pattern & Tool Co Ltd have recently taken on Safewise as our Health & Safety Advisors. We could not be happier with the service received so far. Sean, our consultant, has been extremely helpful and super efficient. Everyone we have been in contact with from our initial telephone enquiry to the setting up of our H&S management system has been helpful and efficient. One of our directors attended the Directors and senior manager training and found it very informative; the rest will attend soon. We feel safe in the knowledge that we will be compliant and that Safewise will be available as our responsible person going forward.

Dawn Farrugia,
The Phoenix Pattern & Tools Co Ltd

We first used Safewise for up-skilling some of our staff in relation to Risk Assessment. Everyone who attended found the course not only useful but also professionally run, with the teacher able to account for the candidates learning needs. From this our relationship has grown, with further training identified in the next year. Not only is the training professional, but so is everyone else who I have come across at Safewise

Gary Morrison,
Busch (UK) Ltd

HR Managing Disciplinary and Performance Procedures Course - ‘It was brilliant! Olivia delivered an informative session with a perfect balance of open discussions and explanations. Her presentation skills were spot on with a relaxed but professional approach Olivia made the content engaging and easy to understand, the team and I took a lot away from this session and we will be taking part in more of these in the future.’

George Gibson,
The Chase Golf Club & Country Club

"Although we’ve only been partnered with Safewise UK for a short time, their service has been exceptional. They hit the ground running, delivering a highly professional, customer-focused approach. Gary, Sean, and Olivia have provided outstanding support, offering instant feedback and assistance whenever needed. We look forward to strengthening this partnership in the future."

George Gibson,
The Chase Golf Club & Country Club

We went with Safewise as are our H&S advisors this year and could not be more happier. Great company to work with, very knowledgable and always willing to help. They supported us through process of accreditation's, assisted us with risk assessments and method statements. 100% recommend.

Gundars Savickis,
G-Line Ltd

Following a dust mask `Train the Trainer' course 'Thank you for delivering such an informative course, I thoroughly enjoyed it'

Hannah Mason,
Tigris

Having spent many hours toiling through the CHAS process for a number of years using external H&S consultants, internal H&S officers and many man hours on site for supervisors and managers, I finally decided to speak to SafeWise who I had been using for a couple of years for training purposes. They offered a very reasonable package which was implemented swiftly, processes were initialised, resources pooled together, advice and guidance given and within a short time frame we had successfully obtained our CHAS certification. Stress free and efficient. Outstanding communication throughout the whole process. Money very well spent. Would strongly recommend SafeWise for H&S consultancy and CHAS.

Helen Turner,
JG Woodcock

We have retained Gary and his team as our Heath & Safety advisers for our company after they provided us with a friendly but professional service

Jane Cairns,
D.CAIRNS BUILDING MAINTENANCE LTD

Dear Gary / Sean and all the team at Safewise, As we have just renewed our yearly agreement with yourselves it seemed like an ideal point to drop you a line to thank you for all your work with JA Burke Construction Ltd to date. In the two years since employing Safewise as our external advisors we have made great strides in improving not only overall company health and safety but progression for the individuals involved, from operatives on the ground, supervisors, office staff and managers. This improvement has been structured and planned working at a pace to suit the company and the individuals and Sean is always on hand to offer advice and support where when required. Many of the supervisors have seemed to have taken the aspects learned from managing good health and safety and used this to improving other fields in the work environment. Judging from the positive feedback from clients I am sure all of the above can only strengthen our position when competing for future tenders and we look to building our relationship over the next year.

Jim Burke,
JA Burke

The course was great, it was very informative and well managed

Jon Browning,
Frank Allart

We would like to go ahead and renew the contract please (we’ve been most pleased with your services this year!)

Kate Roberts,
Enterprise Electrical Services ltd

We have recently employed Safewise as our external health and safety advisors. We are very pleased with the service they offer, they’re professional, reliable, and are always on hand to answer any queries we have and advise the best way possible. Top notch service and we look forward to continuing our journey with them.

Katherine Shaw,
Crane Care ltd

Safewise have provided excellent service at competitive cost and helped to develop our H&S system beyond the results of our previous external consultants

Ken Burdon,
Trading Contracts Ltd

Excellent service both during the Covid-19 Pandemic and previously. Friendly and informative staff, would highly recommend.

Kirsty Unitt,
Unitty Specialist Cleaning

Safewise have provided an invaluable service to our company, as a result of their straight forward and easy to follow, health and safety documentation. Alongside this their team is extremely responsive, providing expert support and guidance for any issue that may be faced. I can confidently recommend Safewise to other businesses.

Lisa Bladen,
S.Clift Building Contractors Ltd

Safewise have proven to be professional, reliable and efficient in both training and health and safety audit provision. Mark Eustace Health, Safety & Environment Manager

Mark Eustace,
Jessup Brothers

I would highly recommend SafeWise as any-ones Health & Safety adviser, we have never been questioned by any developer when issuing Rams etc because they are correct first time every time, he is always on hand for advise, be it in normal working hours or his personal time

Mark Spinks,
Burntwood Installations

Safewise have been amazing during our time with them. Always available to help with all HR issues, support and advice when ever called upon. Would highly recommend for all HR and H&S support.

Matt Bartley,
Copy IT

We've used Safewise for over 10 years now, not only use them as our health and safety advice, but also for our HR. The new system they have created is really superb and brilliant for our employees and what we need. It simplifies all our policies, employee contracts, holidays etc. into one place. Would definately recommend for H&S and HR for any company!

Rachel,
PR Moore Scaffolding Ltd

As an organisation with ever changing needs and demands, and H&S being first on our priority list I could not praise SafeWise more! They are extremely flexible and professional, they take the time to understand our business and deliver an exceptional service. Their trainers have excellent knowledge and tailor their training to suit our policies and procedures as well as advise on how we as a business can also make improvements. I have had nothing but positive feedback from our staff at all levels throughout the business for the training that has been delivered, from both a Training and Health and Safety point of view they are our most favoured training provider.

Sascha Rauch,
Epson Telford Ltd

Spectrum Electrical & Mechanical Engineers Limited - Safewise have provided their services for HR & Health and safety for just over 6 months to us as a company. Within that 6 months they have been consistently professional, helpful and very knowledgeable. Any queries we have are answered very quickly and staff are always on hand to help when needed. We highly recommend Safewise as a company and look forward to continuing to use their services in the future.

Sophie Mole,
Spectrum Electrical & Mechanical Engineers Limited

We have used SafeWise as our Health & Safety Consultant for the 2nd year now and find their knowledge, feedback, and reporting to be exceptional

Steve Stanier,
Commercial Director

We have worked with Safewise for over a year now. Implementing & updating robust health and safety policies & procedures is vital for our pest control company. Safewise has accomplished this and more including helpful training courses.

Stuart Howes,
Greenlab Pestcontrol Ltd

We Paint It Ltd - we have used Safe Wise as our Health and Safety Advisors for the last eight months. We have found the company to be very thorough and efficient, and a special thank you to Sam Crowton and the team.

Sue Brend,
Wet Paint It

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